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Help Topics
Asset Management
15 Articles- Managing Lift Status
- Managing Trail Status
- Creating an Asset Check
- Creating an Asset
- Daily Management of Asset Checks
Work Missions
4 ArticlesDispatch
11 Articles- Managing status on an Incident
- Finding lost souls
- How to alter an incident date
- Introduction to Computer Aided Dispatch
- Update an Incident Location
Incident Forms
6 Articles- Incident Numbering
- Managing status on an Incident
- Finding an Incident
- How to alter an incident date
- Logging calls that are courtesy rides, not found or no assistance required?
Training Passport
11 Articles- Edit or Delete a Module
- Training Passport Questions
- Departments
- My Progress
- View a Unit and add additional Modules
Sign On/Off & Health Declarations
4 Articles- Departments
- Introduction to the Sign On System
- Shared Sign On device configuration
- Can I sign on and off with different devices?
Controlled Substances
6 Articles- Allocating items to team members
- Add stock to your stores
- Controlled Substances Audit log
- What are Controlled Substances?
- Add Controlled Substance
Common Questions
5 Articles- Report form and app customisations
- Where is the data stored?
- How does Medic52 back up my data?
- Can I export data?
- Should we enter all calls to possible incidents?
Security
7 Articles- How to reset your password
- What user levels are there?
- Security of your mobile device
- Is patient data secure?
- Photos & Audio
Troubleshooting
4 Articles- How to Screenshot
- How to clear your browser cache & cookies
- Troubleshoot Printing Issues
- How to get Help – Web / Dispatch
System Setup
7 Articles- What user levels are there?
- How to Add Users
- Departments
- Building a ski resort map for Medic52
- How to create / update a PDF printout template
Mobile App
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