How can we help?
Help Topics
Dispatch
12 Articles- How do I use What3Words to find a patient when creating an incident?
- Managing status on an Incident
- Creating an incident
- Finding lost souls with What3Words
- How to alter an incident date
Asset Management
15 Articles- Creating an Asset (Lift, Trail, Equipment etc)
- Managing Lift Status
- Managing Trail Status
- Creating an Asset Check
- Daily Management of Asset Checks
Work Missions
4 ArticlesIncident Forms
7 Articles- How do I create and edit an incident in the mobile app?
- Managing status on an Incident
- Incident Numbering
- Finding an Incident
- How to alter an incident date
Training Passport
11 Articles- Edit or Delete a Module
- Training Passport Questions
- Departments
- My Progress
- View a Unit and add additional Modules
Sign On/Off & Health Declarations
4 Articles- Can I sign on and off with different devices?
- How do I set up a shared Sign On device?
- How do I sign on and off for my shift?
- Departments
Controlled Substances
6 Articles- Allocating items to team members
- Add stock to your stores
- Controlled Substances Audit log
- What are Controlled Substances?
- Add Controlled Substance
Common Questions
6 Articles- Does the Medic52 mobile app work offline?
- Can the incident report form be customised for my resort?
- Where is the data stored?
- How does Medic52 back up my data?
- Can I export data?
Security
7 Articles- Is patient data secure?
- How do I keep my mobile device secure?
- How do photos work in the Medic52 app?
- Where is the data stored?
- How to reset your password
Troubleshooting
4 Articles- How to Screenshot
- Troubleshoot Printing Issues
- How to clear your browser cache & cookies
- How to get Help – Web / Dispatch
System Setup
7 Articles- How do I onboard my team onto Medic52?
- Building a map overlay
- Building a ski resort map for Medic52
- What user levels are there?
- How to Add Users
System Requirements
5 Articles- Does the Medic52 mobile app work offline?
- How do I create and edit an incident in the mobile app?
- How do I sign in to the Medic52 mobile app?
- Corporate Firewalls — which addresses should we allow?
- Desktop Browser minimum requirements
Mobile App
0 ArticlesUncategorized
Popular Articles
Articles By User Role
More Support
Can't find an answer? Ask our AI team member Fin, and f that doesn't answer you, click 'Ask a human' for more help!