1. Home
  2. Knowledge Base
  3. Common Questions

Common Questions

Report form and app customisations

Did you know we can customise almost any part of the app for your patrollers. The report form is a...

Where is the data stored?

Data is currently stored in the location closest to you. We have servers located in Oregon, United States and Sydney, Australia....

How does Medic52 back up my data?

As the keeper of some very important data to your business, we take the security, and integrity of your data...

Can I export data?

We have three main ways to enable you to export your data. Our reporting features allow you to build a...

Should we enter all calls to possible incidents?

We have built up the cases and reporting system to enable you to track everything that happens. When a call is...

More Support

Can't find an answer? Ask our AI team member Fin, and f that doesn't answer you, click 'Ask a human' for more help!