In Medic52 we have three levels of users, Patrollers, Dispatchers & Managers.
Each can do a few different things within the system that is detailed below.
Patroller
- Log in to app.medic52.com
- Create Cases
- View only existing Cases assigned to them
- Edit only open Cases, assigned to them
- Edit their own account details (email & password)
- Print Cases via web admin (print on device only if enabled in resort settings)
- View ‘My Devices’
- View My Training progress
- Make Training Assessments as defined by training modules when also competent in that module
- View assigned Asset Checks for completion
Users that register a new account are set to ‘Patroller’ access level. They must be upgraded on the web by a Manager to have more rights.
Dispatcher
Same as Patroller, plus
- View and manage case on the Map
- Assign cases to other users
- Create and manage reports
- View the heatmap
- View all Asset Checks
- Bulk complete Asset Checks
Manager
Same as Dispatcher, plus
- View, create, delete and manage users
- Change user roles
- Re-open closed Cases
- Delete devices
- Remote wipe device