Dispatch

How do I use What3Words to find a patient when creating an incident?

What3Words (also written W3W) is a way to name any location on earth with three simple words. Medic52 uses it...

Managing status on an Incident

Incidents progress through a lifecycle, from call received through to completion. To keep track of them you can use the...

Creating an incident

The map screen is designed to assist dispatchers who are busy running between phone calls and radio calls to get...

Finding lost souls with What3Words

This isn’t about helping folks with an existential crisis, more about finding them when they don’t know where they are....

How to alter an incident date

If you don’t get the chance to create your case on the fly, and come along to enter it later, you...

Introduction to Computer Aided Dispatch

This video is a complete walkthrough of the Dispatch system in Medic52. Designed to be an efficient and quick way...

Update an Incident Location

If you wish to refine the position of an incident, you can access and update an existing incident from the...

Delete an Incident

You can access and delete an existing incident from the “Incidents” menu or from within the map.   From the...

Changing your Dispatch Map popup

Having quick and easy access to put in the data you need is really important. This is why we have the...

How to get Help – Web / Dispatch

From any screen on the web application click on the help bubble in the bottom left In the next screen...

More Support

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