Users can be added to your resort in two ways: self-registration, or manual creation by a Manager.
Before you begin
- You need the Manager role to see Configuration > Users.
- Every user must have their own unique email address — no shared logins. See Can we use a shared login for dispatch?
- New users count against your licence seats (shown under Settings > Resort Settings > Licenses).
Option 1 — Self registration (recommended for onboarding a team)
Users register themselves with your resort's network key — registering with it joins them straight to your resort. See How to onboard your users.
Option 2 — Add a user manually
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Log in to the web app at app.medic52.com.
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In the left menu, go to Configuration > Users. The screen lists everyone who can sign in at your resort — their role, departments and account status (Active, Invited or Disabled).
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Click the red + New user button in the top right.
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Fill out the user's details, and select the role they will have.
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Click Advanced — fine-grained overrides and check the access level for each module. A user needs an Incidents level of User or higher to create incidents; a Manager usually needs Admin on every module. See What user levels are there?
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Assign them to a Department if you use them.
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Click Save.