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  4. Can the incident report form be customised for my resort?

Can the incident report form be customised for my resort?

Yes. The Medic52 incident report form is configured for each resort, so it can be tailored to match your workflow, your existing paperwork, and your legal requirements. The same configuration drives the form on the web and in the mobile app, so patrollers see the fields you need wherever they work.

What can be customised?

Medic52 can shape almost any part of the incident form for your organisation:

  • Add fields you need — for example extra questions for an investigation form.
  • Remove or reorder fields so the form follows your workflow.
  • Change the options inside a field (for example the choices in a dropdown).
  • Tailor the PDF output so a completed incident prints in a format your team already recognises, including photos, a status-history log, and notes.

If one form needs to satisfy several organisations — for example a government body, a rental shop, and an insurer — Medic52 can capture all the required inputs once and produce the separate PDFs you need in a single step.

Choosing patrollers and roles per incident

You can record which patrollers attended each incident and the role each played. This makes it easy to track who did what on any given case.

Is the app available in other languages?

Yes. Medic52 is available in English and French, and a user can work in whichever they prefer. If you would like Medic52 in another language for your team, let us know.

How do I request a change?

Configuration changes to the incident form are made by the Medic52 team. If a field or option is missing, or you want the form to match your paper report, contact support and describe what you need.

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