This article is for Managers getting a team set up on Medic52. Medic52 accounts are created by a Manager on the web platform; your team then signs in to the web and the mobile app with the credentials you set up.
Before you begin
- You need the Manager role to add users.
- Decide who needs access and what role each person needs — see What user levels are there?
How do I add my team members?
Add each person as a user on the web, then let them set their own password.
- Sign in to the web platform at app.medic52.com.
- Add each team member as a user — see How do I add users?
- Give each new user a way to set their password, either:
- send them the Send Forgotten Password Email from the user screen (the link expires after 4 hours), or
- point them to the Forgotten password option on the sign-in screen so they can set a password in their own time.
New users start at the Patroller level. A Manager can raise a user's access on the web afterwards.
How does my team sign in?
Once you have added them and they have set a password, your team signs in with the same email and password on both places:
- the web platform at app.medic52.com, and
- the Medic52 mobile app — the quickest way to install it is get.medic52.com, one link that detects each person's phone and opens the right store (App Store on iPhone, Google Play on Android). See How do I sign in to the Medic52 mobile app?
Tip: On the Users page on the web you can download the get.medic52.com QR code (PNG or SVG) to print for locker rooms, patrol huts and onboarding packs — anyone who scans it lands in the right app store.
Note: There is no self-registration and no "resort key". Users cannot create their own account or join a resort from the app — a Manager creates the account on the web, and the user simply signs in.
Frequently asked
Can my team register themselves in the app with a code?
No. Earlier versions used a "Register" button and a resort key; the current Medic52 app does not. A Manager creates each account on the web, and users sign in to the app with the email and password set up for them.
Can you set up a large team for us?
Yes. Setting up more than a few people by hand takes time, so you can send us a list of names and email addresses and we will register them for you. Each user still sets their own password afterwards.