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Incident Forms
Incident Numbering
As standard your incident numbers will be incremental from the day you start using Medic52. However, we can reset your...
Managing status on an Incident
Incidents progress through a lifecycle, from call received through to completion. To keep track of them you can use the...
Finding an Incident
To find or search for an incident, open ‘Incidents’ in the left hand menu. How to search You can search...
How to alter an incident date
If you don’t get the chance to create your case on the fly, and come along to enter it later, you...
Logging calls that are courtesy rides, not found or no assistance required?
Logging al your calls is necessary for reporting to show workload over a period of time, but also in case...
Update an Incident Location
If you wish to refine the position of an incident, you can access and update an existing incident from the...
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