By: sixfivesupport
How do I customise my resort’s trail ratings?
September 10, 2026Trail ratings are the difficulty grades your runs use on the map, in trail lists, and in your live lift &…
Read MoreMedic52 Web Release 6.2.0
September 10, 2026What’s New in 6.2.0 This release makes it easier to get your team onto the app, smartens up the dispatch map,…
Read MoreMedic52 Web Release 6.1.0
September 1, 2026What’s New in 6.1.0 This release adds a powerful new way to pinpoint a caller on the dispatch map, and strengthens…
Read MoreWhat do I do if a caller’s location services are turned off?
August 28, 2026You're a dispatcher, you've sent a caller a What3Words location link or started an AirFlare locate — but no location is…
Read MoreHow do I require two-factor authentication (2FA) for my team?
August 28, 2026This article is for resort managers and administrators. It explains why enforcing two-factor authentication (2FA, shown in Medic52 as two-step verification)…
Read MoreHow do I set up two-factor authentication (2FA)?
August 28, 2026Two-factor authentication (2FA, also called two-step verification) adds a second check when you log in to Medic52: your password plus a…
Read MoreHow do I locate a caller by their phone number with AirFlare?
August 28, 2026AirFlare is a phone-location service built into the Medic52 Dispatch map. When someone calls for help but can't tell you where…
Read MoreHow do I show live lift & trail status on my website?
August 7, 2026Your resort's lift and trail status in Medic52 can be published live on your own website, so guests see the same…
Read MoreMedic52 Web Release 6.0.1
August 5, 2026What’s New in 6.0.1 Following our big 6.0.0 redesign, this update is all about the map and day-to-day operations — richer,…
Read MoreDoes the Medic52 mobile app work offline?
August 5, 2026Yes. The Medic52 mobile app is built to work with no signal, which matters on a mountain or a remote course….
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