By: sixfivesupport
What happens when I sign out of the Medic52 mobile app?
November 1, 2026Signing out of the Medic52 mobile app removes all Medic52 data from your phone: cached incidents, saved forms, photos waiting to…
Read MoreHow do I choose which reports my team can print?
October 31, 2026Managers can choose which reports their team can print from an incident, and which roles may print each one. For example,…
Read MoreHow do I add another form to an incident?
October 31, 2026Some incidents need more than the main incident form, for example a witness statement, a collision report or a cardiac arrest…
Read MoreHow do I enter a phone number from another country?
October 31, 2026Every phone number field in the Medic52 web dashboard works the same way: a small country button (for example US +1)…
Read MoreHow do I show radio numbers instead of initials on the Dispatch map?
October 25, 2026The Call signs setting controls how each on-shift staff member is labelled on the Dispatch map. Managers choose the setting once…
Read MoreHow do I group staff into teams on the Dispatch map?
October 25, 2026Team grouping lets dispatchers group on-shift staff into teams (crews) on the Dispatch map. Team grouping is built for event-style operations,…
Read MoreWhy can’t I create an incident?
October 18, 2026If you can't create an incident in Medic52 — the New incident button is missing, or you can see incidents but…
Read MoreHow do I customise my resort’s trail ratings?
September 10, 2026Trail ratings are the difficulty grades your runs use on the map, in trail lists, and in your live lift &…
Read MoreMedic52 Web Release 6.2.0
September 10, 2026What’s New in 6.2.0 This release makes it easier to get your team onto the app, smartens up the dispatch map,…
Read MoreMedic52 Web Release 6.1.0
September 1, 2026What’s New in 6.1.0 This release adds a powerful new way to pinpoint a caller on the dispatch map, and strengthens…
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