By: sixfivesupport
Medic52 Web Release 6.1.0
September 1, 2026What’s New in 6.1.0 This release adds a powerful new way to pinpoint a caller on the dispatch map, and strengthens…
Read MoreHow do I require two-factor authentication (2FA) for my team?
August 28, 2026This article is for resort managers and administrators. It explains why enforcing two-factor authentication (2FA, shown in Medic52 as two-step verification)…
Read MoreWhat do I do if a caller’s location services are turned off?
August 28, 2026You're a dispatcher, you've sent a caller a What3Words location link or started an AirFlare locate — but no location is…
Read MoreHow do I locate a caller by their phone number with AirFlare?
August 28, 2026AirFlare is a phone-location service built into the Medic52 Dispatch map. When someone calls for help but can't tell you where…
Read MoreHow do I set up two-factor authentication (2FA)?
August 28, 2026Two-factor authentication (2FA, also called two-step verification) adds a second check when you log in to Medic52: your password plus a…
Read MoreHow do I create and edit an incident in the mobile app?
August 5, 2026This article is for patrollers and first responders logging an incident from the Medic52 mobile app. You can create and complete…
Read MoreMedic52 Web Release 6.0.1
August 5, 2026What’s New in 6.0.1 Following our big 6.0.0 redesign, this update is all about the map and day-to-day operations — richer,…
Read MoreDoes the Medic52 mobile app work offline?
August 5, 2026Yes. The Medic52 mobile app is built to work with no signal, which matters on a mountain or a remote course….
Read MoreHow do I sign in to the Medic52 mobile app?
August 5, 2026This article is for any team member signing in to the Medic52 mobile app for the first time. Your account is…
Read MoreHow do I use What3Words to find a patient when creating an incident?
July 31, 2026What3Words (also written W3W) is a way to name any location on earth with three simple words. Medic52 uses it on…
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