Always take incident photos and witness images from inside the Medic52 app, using the photo field on the incident form — not from your phone’s camera app. This keeps the image attached to the incident, out of your personal photo library, and uploaded securely to Medic52.
Why capture photos inside the app?
When you add a photo from within an incident in the Medic52 app:
- The photo is attached to that incident, so it stays with the record.
- The photo is not saved to your camera roll or photo library, so it can’t be shared to social media or synced to your personal cloud by accident.
- The photo is uploaded to Medic52 when your device next has a connection, where it is stored securely on our servers.
- When you remove the photo from the incident, it is removed from the app — there is no separate copy to clean up on your device.
You can add a photo two ways from the incident form: Take photo (opens the camera) or choose one from your Library. Either way, the image is downscaled and attached to the incident rather than left loose on the device.
Why not use the phone’s camera app instead?
If you photograph a patient or scene with your phone’s normal camera app:
- The image is saved to your camera roll / photo library, where it can be shared or backed up to your personal cloud.
- The image is not linked to any incident and is not sent to Medic52.
- You have to remember to delete it yourself, which is a privacy and compliance risk.
For patient and witness images, always use the in-app photo field.
What about signatures?
The Medic52 app also lets you capture a signature directly on the incident form by signing with a finger. Like photos, a signature is attached to the incident and uploaded to Medic52 — it is not saved to your device’s photo library.