What’s New in 6.6.0

You can now print the right report for each reader, record mitigations on a passed check, and enter phone numbers from any country the same way everywhere.

✨ New Features

• Choose which reports your team can print: As well as the full incident report, managers can now offer an EMS handover for the ambulance crew and a Rental shop report with equipment details and no medical information. Choose which roles may print each one in Configuration › Print formats. For example, patrollers can print the EMS handover at the scene, while only dispatchers and managers print the full report. On an incident, Print shows only the reports your role may print.

• Complete a check with mitigations: When every step of an asset check passes but you did or saw something worth recording, choose Done with mitigations and describe it. The item stays Operational, and the mitigations show on the Operational checks list so the next person sees them.

🔧 Improvements

• Printouts fit your paper: Every report now prints on your resort’s page size, A4 or US Letter, as set in Resort Settings.

• Your own forms first: The Add form window on an incident now lists your organisation’s own forms first, under your organisation’s name, followed by the Medic52 library.

• Everyone in the patroller list: Managers and dispatchers who respond to incidents can now be picked in the incident’s patroller list, not only patrollers.

• One phone field everywhere: Every phone number box in the web dashboard now works the same way: My Settings, adding and editing users, incident forms, and the AirFlare and What3Words SMS sections on the Dispatch map. Type a number starting with + (for example +61 or +44) and the country switches to match, so you don’t need to pick it from the list first. The country button is compact (US +1) and searchable by country name or dialling code.

• Overseas numbers on incidents: The injured person’s phone number is now saved with its country code, so it shows correctly on printed reports and in the mobile app.

• Simpler My Settings: The “Send password reset email” button is gone from My Settings. You’re already signed in, so change your password directly in the Security section.

🐛 Bug Fixes

• Printouts left out the resort logo, signatures and photos. They’re back. Print an incident again to get a complete copy.
• On the Dispatch map, changes you were making in an incident panel were lost if the map refreshed at that moment. They’re now kept.
• Some Dispatch map overlays sat partly off the edge of the screen. They now sit inside the map.
• Saving an incident from two devices at the same moment could create a second patient record. Each incident now keeps one.
• Phone numbers entered when adding or editing a user now keep their country, so AirFlare can locate them correctly.
• The phone field on incident forms had lost its border. It now matches the other fields.
• Security updates: We updated the components Medic52 is built on.

📚 Help Articles

• New: How do I choose which reports my team can print?: offering print formats, who can print each one, and page size.
• New: How do I add another form to an incident?: attaching witness statements and other forms, and which forms are listed.
• New: How do I enter a phone number from another country?: typing + to pick the country, and using the country list.
• Updated: Troubleshoot printing issues: a missing Print button or report, missing logos and signatures, and paper size.
• Updated: How to create / update a PDF printout template: custom layouts built for you, and the extra reports your team can print.
• Updated: How do I complete an asset check?: Done with mitigations.
• Updated: How do I locate a caller by their phone number with AirFlare?: entering overseas numbers, Enter to locate.
• Updated: How do I use What3Words to find a patient when creating an incident?: entering overseas numbers for Send via SMS.

Have feedback or feature requests? Reach out at support@medic52.com or through the in-app chat. Many of our features come directly from your suggestions.