Answers to common questions about when Asset Checks appear in Due today. These answers apply to asset checks, lift checks and trail checks. To set up a schedule, see Creating an Asset Check.
When are Asset Checks scheduled?
Medic52 schedules Asset Checks once a day, at 3am in your resort's local time. At 3am, every check that is due that day is added to Due today.
Why is my new Asset Check not showing in Due today?
A new Asset Check does not appear straight away. The check first appears at 3am on the next day that matches its schedule, on or after the Starts On date.
For example, if you create a daily check at 10am today with Starts On set to today, the check first appears in Due today at 3am tomorrow.
If the check still does not appear, confirm that:
- the Starts On date is not in the future;
- for a Weekly check, today is the chosen Day of the week;
- for a Monthly check, today is the chosen Day of the month;
- for an interval greater than 1 (for example every 2 weeks), today falls in the cycle counted from Starts On.
How do I make an Asset Check appear on the right day?
The Starts On date sets where the cycle begins. Every interval is counted from that date:
- Daily, every 3 Days — runs on the Starts On date, then every third day. A check starting on a Monday runs Monday, Thursday, Sunday, and so on.
- Weekly, every 2 Weeks — runs on the chosen Day of the week in the first week from Starts On, then every second week.
- Monthly, every 3 Months — runs on the chosen Day of the month, then every third month.
To move an Asset Check onto a different cycle, edit the check and change Starts On to a date in the cycle you want. For example, to run an every-2-weeks check on next Friday, set Starts On to next Friday.
What happens to monthly checks set to the 29th, 30th or 31st?
A monthly Asset Check set to day 29, 30 or 31 runs on the last day of any shorter month.
- Day 31 runs on 30 April, 30 June and on the last day of February. Choose 31 for the last day of every month.
- Day 30 runs on 28 February (29 February in a leap year), and on the 30th in every other month.
- Day 29 runs on 28 February in a non-leap year, and on the 29th in every other month.
Will a check that is already in Due today be added again?
No. Medic52 does not add an Asset Check to Due today again while the previous one is still waiting to be completed. Complete the check in Due today and the check comes back on its next scheduled day.
Why are checks in Operational warning or Not operational not being rescheduled?
An Asset Check in Operational warning or Not operational was flagged with an issue the last time it was completed. Medic52 does not schedule that check again until the issue is resolved.
To bring the check back into the schedule:
- Fix the issue with the asset, lift or trail.
- On the Assets > Checks screen, open the Operational warning or Not operational tab.
- Click Resolve on the check.
- Under Review / resolve, explain the steps taken to fix the issue.
- Click Save resolution.
The check then returns to Due today on its next scheduled day.
Checks in Operational are rescheduled as normal. When the next check falls due, it moves from Operational into Due today.
What happens when I delete a check schedule?
When you delete a check schedule, the check is removed from Due today and from every check tab, including Operational warning and Not operational. No new checks are scheduled.
Completed checks are kept. You can still see them on the item's History page, and print or download them as a CSV file. See Daily management of Asset Checks.