This article is for Managers getting a team set up on Medic52. Medic52 accounts are created by a Manager on the web platform; your team then signs in to the web and the mobile app with the credentials you set up.
Before you begin
- You need the Manager role to add users.
- Decide who needs access and what role each person needs — see What user levels are there?
How do I add my team members?
Add each person as a user on the web, then let them set their own password.
1. Sign in to the web platform at app.medic52.com.
2. Add each team member as a user — see How do I add users?
3. Give each new user a way to set their password, either:
- send them the Send Forgotten Password Email from the user screen (the link expires after 4 hours), or
- point them to the Forgotten password option on the sign-in screen so they can set a password in their own time.
New users start at the Patroller level. A Manager can raise a user’s access on the web afterwards.
How does my team sign in?
Once you have added them and they have set a password, your team signs in with the same email and password on both places:
- the web platform at app.medic52.com, and
- the Medic52 mobile app — they download it from the App Store (iPhone) or Google Play (Android) and sign in. See How do I sign in to the Medic52 mobile app?
> Note: There is no self-registration and no “resort key”. Users cannot create their own account or join a resort from the app — a Manager creates the account on the web, and the user simply signs in.
Frequently asked
Can my team register themselves in the app with a code?
No. Earlier versions used a “Register” button and a resort key; the current Medic52 app does not. A Manager creates each account on the web, and users sign in to the app with the email and password set up for them.
Can you set up a large team for us?
Yes. Setting up more than a few people by hand takes time, so you can send us a list of names and email addresses and we will register them for you. Each user still sets their own password afterwards.