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  4. Does the Medic52 mobile app work offline?
  1. Home
  2. Knowledge Base
  3. System Requirements
  4. Does the Medic52 mobile app work offline?

Does the Medic52 mobile app work offline?

Yes. The Medic52 mobile app is built to work with no signal, which matters on a mountain or a remote course. You can keep working, and the app catches up with the server on its own once you’re back in coverage.

What can I do offline?

With no connection you can still:

  • Create and edit incidents — they show as a Draft or Will sync until you reconnect.
  • Sign on and off your shift from the Shift tab.
  • Take photos and capture signatures on an incident.

Everything you do is stored on your phone first, so nothing is lost while you’re offline.

How does it sync back up?

When your phone regains a connection, the app syncs automatically in the background — sending your drafts, edits, sign-on records, and photos to Medic52 in the order you made them. You don’t need to press anything. Items lose their “will sync” marker once they’ve reached the server.

What if the same incident changed while I was offline?

If an incident you edited offline was also changed on the server, the app shows a banner asking whether to Keep mine or Use server. This makes sure your offline work and someone else’s changes aren’t overwritten by accident.

What should I avoid?

  • Don’t delete the app while you have unsynced drafts — those items live on your phone until they sync, so get back into coverage and let them upload first.
  • A few things need a live connection, such as loading your area list when signing on; those become available again once you’re online.
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