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By: Duncan Isaksen-Loxton

Security of your mobile device
June 10, 2015

As medical providers we handle a lot of personal and sensitive data through the patient cycle of care. It is important…

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How to get Help – Web / Dispatch
June 10, 2015

From any screen on the web application click on the help bubble in the bottom left In the next screen you…

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Report form and app customisations
June 10, 2015

Did you know we can customise almost any part of the app for your patrollers. The report form is a standard…

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Can I use the dispatch on an iPad or tablet?
June 10, 2015

In short, yes, you can. However it will be a little clunky, and you may not be able to do some…

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Managing status on an Incident
June 10, 2015

Incidents progress through a lifecycle, from call received through to completion. To keep track of them you can use the status…

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Creating an incident
June 10, 2015

From the Dispatch map screen, get the point at which you would like the incident to be placed in the centre…

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Dispatch map keyboard shortcuts
June 10, 2015

We have a few hot keys embedded in to the Map screen to help dispatchers navigate around the resort map without constant…

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How to reset your password
June 5, 2015

How to reset your password on Medic52. First, try and check your login email is valid. Then you will be prompted…

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Building a map overlay
May 13, 2015

The dispatch system can use Google Maps, Google Earth, or open maps to display your resort. However many of these systems do…

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Is patient data secure?
May 10, 2015

All sensitive patient data in Medic52 is encrypted at every possible opportunity. In short, we take every precaution to protect the information…

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