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By: Duncan Isaksen-Loxton

Building a ski resort map for Medic52
June 21, 2015

Need a map for your ski resort? Here is how to do a basic set up using google Map Maker. You…

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Web release 3.0.1
June 15, 2015

Features released today on the web: Note dates and times are now correctly in your timezone ​You, and your patient can…

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Should we enter all calls to possible incidents?
June 14, 2015

We have built up the cases and reporting system to enable you to track everything that happens. When a call is received…

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Security of your mobile device
June 10, 2015

As medical providers we handle a lot of personal and sensitive data through the patient cycle of care. It is important…

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How to get Help – Web / Dispatch
June 10, 2015

From any screen on the web application click on the help bubble in the bottom left In the next screen you…

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Report form and app customisations
June 10, 2015

Did you know we can customise almost any part of the app for your patrollers. The report form is a standard…

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Can I use the dispatch on an iPad or tablet?
June 10, 2015

In short, yes, you can. However it will be a little clunky, and you may not be able to do some…

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Managing status on an Incident
June 10, 2015

Incidents progress through a lifecycle, from call received through to completion. To keep track of them you can use the status…

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Creating an incident
June 10, 2015

The map screen is designed to assist dispatchers who are busy running between phone calls and radio calls to get incidents…

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Dispatch map keyboard shortcuts
June 10, 2015

We have a few hot keys embedded in to the Map screen to help dispatchers navigate around the resort map without constant…

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