Security of your mobile device
June 10, 2015As medical providers we handle a lot of personal and sensitive data through the patient cycle of care. It is important…
Read MoreHow to get Help – Web / Dispatch
June 10, 2015From any screen on the web application click on the help bubble in the bottom left In the next screen you…
Read MoreReport form and app customisations
June 10, 2015Did you know we can customise almost any part of the app for your patrollers. The report form is a standard…
Read MoreCan I use the dispatch on an iPad or tablet?
June 10, 2015In short, yes, you can. However it will be a little clunky, and you may not be able to do some…
Read MoreManaging status on an Incident
June 10, 2015Incidents progress through a lifecycle, from call received through to completion. To keep track of them you can use the status…
Read MoreCreating an incident
June 10, 2015From the Dispatch map screen, get the point at which you would like the incident to be placed in the centre…
Read MoreDispatch map keyboard shortcuts
June 10, 2015We have a few hot keys embedded in to the Map screen to help dispatchers navigate around the resort map without constant…
Read MoreHow to reset your password
June 5, 2015How to reset your password on Medic52. First, try and check your login email is valid. Then you will be prompted…
Read MoreBuilding a map overlay
May 13, 2015The dispatch system can use Google Maps, Google Earth, or open maps to display your resort. However many of these systems do…
Read MoreIs patient data secure?
May 10, 2015All sensitive patient data in Medic52 is encrypted at every possible opportunity. In short, we take every precaution to protect the information…
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