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Troubleshooting
How to get Help – Mobile apps
From inside the mobile app home screen, or list of incidents, click on Settings Then hit ‘Ask us Anything’ In...
How to get Help – Web / Dispatch
From any screen on the web application click on the help bubble in the bottom left In the next screen...
Cases not syncing to server
If you find that you have cases or media that are not showing up when you look at the case...
Troubleshoot Printing Issues
This article will give you some tips about how to get your cases printed to paper via a printer. Often...
How to clear your browser cache & cookies
If things are not working quite like you see in the help articles, then here are instructions on how to...